Are you an aspiring travel agent? This course provides you with a full introduction to the entire Amadeus system, teaching you a range of core skills to start your career in the travel industry. Introduction to Amadeus is the perfect beginners course for using the Amadeus program.


Course Outline
Course Code: 
40 hours - Access for 6 months
Statement of achievement
Lesson Structure: 
  1. Introduction, signing in and out, encode and decode
  2. Displaying a PNR
  3. Timetables, availability, access types
  4. Return availability, availability change entries
  5. Building a PNR
  6. Practice building a PNR
  7. Mailing address, billing address, e-mail, frequent flyer
  8. General remark, OSI elements, SSR elements
  9. Cancelling and changing PNR elements
  10. Advance seating requests
  11. Seat maps and booking specific seats
  12. Amadeus Cars I
  13. Amadeus Cars II
  14. Amadeus Hotels I
  15. Amadeus Hotels II
  16. Fare displays
  17. Pricing itineraries
  18. Issuing tickets
  19. Queues
  20. Queue Tasks
  21. Calculator and currency functions, minimum connect times
  22. Help system and AIS
  23. Timatic
  24. Timatic Web
  25. Issuing EMDs
Aims - the learning objectives of the course: 

Through out the course you will be tested on your level of knowledge through:

  • 5 self assessed quizzes,
  • 1 final marked exam