Flight attendants are know for their confidence, resourcefulness and personality. With this nationally accredited course you are able to raise the bar in your career and apply for a promotion. If you don't currently work in aviation it can be a suitable course to complete allow you to apply for positions in aviation. The course is interactive and self-paced providing the opportunity to study wherever you are, at any time.

The course is offered through Courses Direct in partnership with Online Courses Australia (RTO number: 30280).

You need to be 18 or older to complete this course.


Course Outline
Course Code: 
400 hours - Access for 12 months
Nationally accredited Certificate II
Lesson Structure: 
  1. TLIE1005A Carry out basic workplace calculations
  2. TLIF1001A Follow occupational health and safety procedures
  3. TLIF1002B Conduct housekeeping activities
  4. TLIG1001A Work effectively with others
  5. TLII1002A Applying customer service skills
  6. TLIL1001A Complete workplace orientation/induction procedures
  7. TLIO1002A Follow security procedures
  8. TLIE2007A Use communication systems
  9. TLIE2008A Process workplace documentation
  10. TLIG2007A Work in a socially diverse environment
  11. TLIJ2001    Apply quality procedures
  12. TLIK2010A Use infotechnology devices and computer applications in the workplace
  13. TLIL2008A Complete routine administrative tasks
  14. TLIU1009A Monitor plant equipment in an environmentally sustainable manner
Aims - the learning objectives of the course: 

Once you have completed your studies you have the chance to apply for positions such as:

  • Cabin Crew
  • Airline Check In Services
  • Cargo Services Operator
  • Catering Supervisor
  • Airline Administrative Assistant
  • Airline Marketing Official
  • Customer Service