Airline Reservations Part 1
Lesson 1 - Introduction, signing in and out, work areas.
Lesson 2 - Encode and decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight availability, return availability, shortcut fifo
Lesson 7 - Booking seats from availability
Lesson 8 - Name elements, contact elements
Lesson 9 - Ticketing element, received-from element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Cancelling and changing mandatory PNR elements
Lesson 12 - Mailing and billing address elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Cancelling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 – AIS
Airline Reservations Part 2
Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open, ARNK, passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access, exit, remove, delay queued PNRs
Lesson 10 - Segment status, schedule change, waitlist assurance
Automatic Fares & Ticketing:
Lesson 1 - Basic fare displays, carrier specific fares
Lesson 2 - Fare displays for specific dates
Lesson 3 - Additional fare display options
Lesson 4 - Fare display follow up entries
Lesson 5 - Fare notes
Lesson 6 - Itinerary pricing
Lesson 7 - Stored itinerary pricing
Lesson 8 - Best buy pricing
Lesson 9 - Pricing options
Lesson 10 - PNR fare elements
Lesson 11 – Ticketing
Car Hire:
Lesson 1 - Car location lists
Lesson 2 - Display and book from multi-company car availability
Lesson 3 - Display and book from single company car availability
Lesson 4 - Direct car availability entries
Lesson 5 - Car availability options
Lesson 6 - Car sell options and direct car sell
Lesson 7 - Car segment modify entries
Lesson 8 - Car terms
Hotel Reservations:
Lesson 1 - Hotel location lists
Lesson 2 - Display and book from multi-property hotel availability
Lesson 3 - Display and book from single property hotel availability
Lesson 4 - Direct hotel availability entries
Lesson 5 - Hotel display options
Lesson 6 - Hotel features entries
Lesson 7 - Hotel sell options and chain-specific help pages
Lesson 8 - Book a hotel directly and from a location list
Lesson 9 - Change, add to, delete from, and cancel hotel segments
