This course is perfect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Galileo GDS system. This course goes into further details after the Introduction to Galileo course. 

Galileo is a computer reservations system owned by Travelport.  It was developed in 1971 by United Airlines.  Galileo enjoys around 25% of the global market, very strong in Europe & India. Airlines that use Galileo include United Airlines, Air Canada, Aer Lingus, Alitalia and Swiss Air.  Other companies such as EBookers, HRG, Carlson Wagon, Uniglobe, Portman Travel and P&O are also using this GDS.


Course Outline
Course Code: 
40 hours - Access for 6 months
Statement of achievement
Lesson Structure: 
  1. System access to Galileo and encoding/decoding
  2. Retrieving, displaying and ignoring BFs
  3. Displaying optional BF fields
  4. Timetables
  5. asic flight availability, flight details
  6. Selling from availability
  7. Passenger names and phone numbers
  8. Received-from and ticketing fields
  9. Building a complete BF and ending a transaction
  10. Change, delete data; cancel itinerary segments
  11. Creating optional BF fields
  12. Creating additional optional BF fields
  13. Creating service information fields
  14. Changing and deleting optional BF items
  15. Advanced flight availability
  16. Follow-up advanced flight availability
  17. Last seat availability
  18. Carrier Specific Availability
  19. Miscellaneous segment entries
  20. Secured, Guaranteed, Standard and Request Sell
  21. Cancel and rebook and insert segments
  22. Inserting passenger data
  23. Dividing a party
  24. Lesson 24 - Advanced seat reservations
  25. Seat configuration and availability maps
  26. Assigning, changing, cancelling seats
  27. Introduction to queues
  28. Review BF items, queue placement
  29. Changing segment status and flight time changes
  30. Queue practice
  31. Display Client Files
  32. Move Client Files
  33. Build Client Files
  34. BF history
  35. Miscellaneous Galileo functions
  36. Galileo Information Sources
Aims - the learning objectives of the course: 

Through out your course you will be tested on your knowledge of Galileo through: 

  • 10 Exercises
  • 10 Quizzes
  • 1 final exam