Galileo Expert - Online Course

The Galileo Expert course provides you with extensive knowledge for operating the Galileo Global Distribution System.

Developed by United Airlines, it is a well-known booking system for airports, leading airlines and tourism agencies.

If you currently work in tourism and would like to enhance your skills or would like to start a career in tourism, then the Amadeus Expert course opens up opportunities for working in tourism agencies, airports and directly for airlines.

The course is run using a simulated program so you have a chance to use the software in your learning.

 

Tabs

Course Outline
Course Code: 
OTT02
Duration: 
70 hours - Access for 6 months
Delivery: 
Online
Certificate: 
Statement of achievement
Lesson Structure: 

1. Airline Reservations

·         Lesson 1 - System access to Galileo and encoding/decoding

·         Lesson 2 - Retrieving, displaying and ignoring BFs

·         Lesson 3 - Displaying optional BF fields

·         Lesson 4 - Timetables

·         Lesson 5 - Basic flight availability, flight details

·         Lesson 6 - Selling from availability

·         Lesson 7 - Passenger names and phone numbers

·         Lesson 8 - Received-from and ticketing fields

·         Lesson 9 - Building a complete BF and ending a transaction

·         Lesson 10 – Change or delete data and cancel itinerary segments

·         Lesson 11 - Creating optional BF fields

·         Lesson 12 - Creating additional optional BF fields

·         Lesson 13 - Creating service information fields

·         Lesson 14 - Changing and deleting optional BF items

·         Lesson 15 - Advanced flight availability

·         Lesson 16 - Follow-up advanced flight availability

·         Lesson 17 - Last seat availability

·         Lesson 18 - Carrier specific availability

·         Lesson 19 - Miscellaneous segment entries

·         Lesson 20 - Secured, guaranteed, standard and request sell

·         Lesson 21 - Cancel and rebook and insert segments

·         Lesson 22 - Inserting passenger data

·         Lesson 23 - Dividing a party

·         Lesson 24 - Advanced seat reservations

·         Lesson 25 - Seat configuration and availability maps

·         Lesson 26 - Assigning, changing and cancelling seats

·         Lesson 27 - Introduction to queues

·         Lesson 28 - Review BF items, queue placement

·         Lesson 29 - Changing segment status and flight time changes

·         Lesson 30 - Queue practice

·         Lesson 31 - Display client files

·         Lesson 32 - Move client files

·         Lesson 33 - Build client files

·         Lesson 34 - BF history

·         Lesson 35 - Miscellaneous Galileo functions

·         Lesson 36 - Galileo information sources

 

2. Automated Fares & Ticketing

·         Lesson 1 - Basic fare quotes and Best Buy entries

·         Lesson 2 - Fare quotes with segment and passenger selection

·         Lesson 3 - No stopover, selling/ticketing country, and sale date modifiers

·         Lesson 4 - Working with filed fares

·         Lesson 5 - Ticketing modifiers

·         Lesson 6 - Ticketing

·         Lesson 7 - Ticketing BFs from queue

·         Lesson 8 - Basic fare displays

·         Lesson 9 - Additional fare displays

·         Lesson 10 - North American fare displays

·         Lesson 11 - Fare notes

·         Lesson 12 - Fare components and notes

 

3. Car Hire

·         Lesson 1 - Car index displays

·         Lesson 2 - Vehicle-type codes

·         Lesson 3 - Low-to-high car availability

·         Lesson 4 - Low-to-high car availability from segment and index

·         Lesson 5 - Booking cars

·         Lesson 6 - Reference points, car availability modifiers

·         Lesson 7 - More car availability modifiers

·         Lesson 8 - Car update entries

·         Lesson 9 - Optional fields in car sell entries

·         Lesson 10 - Car segment modification

·         Lesson 11 - Car rules

·         Lesson 12 - Car description displays

 

4. Hotel Reservations

·         Lesson 1 - Hotel index and complete availability displays

·         Lesson 2 - Hotel rules displays and booking a room

·         Lesson 3 - Miscellaneous index entries

·         Lesson 4 - Hotel search qualifiers

·         Lesson 5 - Hotel display modifications and description displays

·         Lesson 6 - Hotel optional fields

·         Lesson 7 - Hotel segment modification

 

 

Aims - the learning objectives of the course: 

·         Module 1: Airline Reservations:  drills, exercises, short quizzes and an exam

·         Module 2: Automatic Fares and Ticketing: drills, exercises, short quizzes and an exam

·         Module 3: Car Hire: drills, exercises, short quizzes and an exam

·         Module 4: Hotel Reservations: drills, exercises, short quizzes and an exam