In the Business Operations course you will determine the essential building blocks for a successful business.

Whether you are looking to manage your own small business or move up into a management position at your workplace this course is relevant for you to have an understanding of the business environment and how it operates.

From legal requirements to managing finances and the profitability of your business, it is important to know the process for starting your business to minimise the chance of failure.

The course is a foundation that allows further studies afterwards.


Course Outline
Course Code: 
100 hours - Access for 12 months
Online & Correspondence
Statement of achievement
Lesson Structure: 
  1. Introduction
  2. Finance
  3. Financial Records
  4. Financial Management
  5. Business Planning: Developing a 12 month business plan
  6. Mistakes to Avoid
Aims - the learning objectives of the course: 
  • Define the business community, the types of businesses involved and the interaction which occurs between different businesses.
  • Explain the difference between goods and services based businesses.
  • Define a range of commonly used business terms.
  • Research and analyse business opportunities by studying activities in the business world.
  • Assess the feasibility of a business opportunity and allocate resources to this business.
  • Carry out the basic procedures of recording and interpreting financial records and statements including the cash book, balance sheet, profit and loss statement.
  • Explain liquidity and productivity
  • Calculate the real cost of labour in a business.
  • Determine pricing based on costs calculated for providing a particular service or product.
  • Develop a budget for a simple business operation.
  • Develop a simple 3 year business plan (real or hypothetical).