If you are currently working in business and awaiting the next opportunity to gain a promotion, undertaking further studies may enhance your chances of achieving this goal.

The Certificate IV in Business is for those that are looking to further their knowledge and what they can offer in their job capacity. If it is a team leader position you are after, or you are looking to be an assistant manager, or maybe even to change to a different department to what you usually work in, the Certificate IV in Business builds on the skills learnt in the Certificate III in Business and the on the job experience you have.

A flexible and self-paced course, you will be able to study without interrupting your work/life balance.Entry requirements: 

All students must be at least 18 years of age or older. 

Courses Direct has a partnership with Online Courses Australia (RTO number: 32080) to provide access to the Certificate IV in Business (BSB40212).


Course Outline
Course Code: 
500 hours - Access for 12 months
Nationally accredited Certificate IV
Lesson Structure: 
  1. BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  2. BSBCUS402B Address customer needs
  3. BSBADM405B Organise meetings
  4. BSBINN301A Promote innovation in a team environment
  5. BSBCMM401A Make a presentation
  6. BSBITU401A Design and develop complex text documents
  7. BSBMKG413A Promote products and services
  8. BSBMKG414B Undertake marketing activities
  9. BSBRES401A Analyse and present research information
  10. BSBWOR404B Develop work priorities 
Aims - the learning objectives of the course: 

Once you have completed your studies you can aim toward the following job opportunities

  • Customer Service Advisor
  • Data Entry Assistant
  • Call Centre Supervisor
  • Administrative Clerk
  • Payroll Specialist
  • Marketing Officer
  • Internal Communications Officer
  • Data Collection Assistant
  • Market Research Personnel
  • Administrative Officer
  • Training and Development Officer
  • Technical Support