If you have wanted to work in business but don’t know where to start, the Certificate III in Business course can be a great foundation to acquire skills and knowledge that are required to work in a business environment.

Many students that undertake this course dream of having a career in an office environment where they can look into positions such as a personal assistant to working as a manager long term. Once you have completed this course, opportunities for further study may include the Certificate IV in Business or Diploma in Business.

The Certificate III in Business is broadly based to allow you to develop skills that employers may see as highly valuable in their business such as typing, data entry and customer service skills.

Entry requirements: All students must be at least 18 years of age or older.

 Courses Direct has a partnership with Online Courses Australia (RTO number: 32080) to provide access to the Certificate III in Business (BSB30112).


Course Outline
Course Code: 
400 hours - Access for 12 months
Nationally accredited Certificate III
Lesson Structure: 
  1. BSBWHS302A Apply knowledge of WHS legislation in the workplace
  2. BSBCUS301B Deliver and monitor a service to customers
  3. BSBINM301A Organise workplace information
  4. BSBITU302B Create electronic presentations
  5. BSBITU303A Design and produce text documents
  6. BSBITU305A Conduct online transactions
  7. BSBITU306A Design and produce business documents
  8. BSBADM307B Organise schedules
  9. BSBADM311A Maintain business resources
  10. BSBWOR301B Organise personal work priorities and development
  11. BSBWOR204A Use business technology
  12. BSBWRT301A Write simple documents
Aims - the learning objectives of the course: 

Once you have completed your studies you can aim towards the following job opportunities

  • Executive or Personal Assistant.
  • Receptionist.
  • Office Manager.
  • Customer Service Representative.
  • Contact Centre Operator.
  • Data Entry Operator.
  • Typist.
  • Marketing Officer.
  • Finance Officer.
  • Payroll Clerk.
  • Data Control Officer.