Presented in plain language, the Certificate in Office Administration will give you a sound knowledge of the theory and practice of office administration and procedures. This online training course will familiarise you with the business environment and increase your job prospects with minimal disruption to your current commitments.

This online course is designed for:

  • Jobseekers or school leavers who desire an administration or accounts position
  • Administrators who would like to gain a qualification
  • Employers wishing to improve the efficiency of the workplace

Job opportunities vary across industries but possible career outcomes are:

  • Accounts Clerk
  • Receptionist
  • Office Administrator
  • Personal Assistant

You’ll gain an understanding of Microsoft Word, Excel & Outlook and grasp the principles of both verbal and written communication in the business environment.


Course Outline
Course Code: 
100 hours - Access for 12 months
Lesson Structure: 
  1. Mastering Word
  2. Outlook Express
  3. Excel
  4. Health and Safety
  5. Office Organisation and Procedures
  6. Understanding the Business Environment and People Management
  7. Written and Verbal Business Communication
  8. Accounting Basics
  9. Practice Payroll
  10. Introduction to Xero
Aims - the learning objectives of the course: 
  • A thorough understanding of the Microsoft Suite.
  • Determine the accounting basics needed for working in a business environment.
  • Learn the basics for Xero Accounting.
  • Know how to use MYOB software.
  • Develop people management skills.
  • Have strong written and verbal communication skills.