The Certificate IV in Human Resources course is the nationally accredited qualification for those that are looking to work in a specialised human resources environment where you may undertake job roles in recruitment, career guidance and managing changes in the business.

The course is perfect for those who wish to embark in a long term career in human resources and need somewhere to start or for those who have qualifications or experience in business and business administration that are looking to further their career or change their job role.

If you are looking to study whilst you work then the Certificate IV in Human Resources self-paced method of study would be the perfect addition to your resume.

Entry requirements: All students must be at least 18 years of age or older. 

Courses Direct has a partnership with Online Courses Australia (RTO number: 32080) to provide access to the Certificate IV in Human Resources (BSB41007).


Course Outline
Course Code: 
400 hours - Access for 12 months
Nationally accredited Certificate IV
Lesson Structure: 
  1. BSBHRM401A Review human resources functions
  2. BSBHRM402A Recruit, select and induct staff
  3. BSBHRM403A Support performance management processes
  4. BSBWRK410A Implement industrial relations procedures
  5. BSBADM405B Organise meetings
  6. BSBADM406B Organise business travel
  7. BSBCMM301B Process customer complaints
  8. BSBCMM401A Make a presentation
  9. BSBCUS402B Address customer needs
  10. BSBITU401A Design and develop complex text documents
Aims - the learning objectives of the course: 

Once you have completed your studies you are able to look at future job opportunities such as

  • HR Officer.
  • HR Advisor.
  • Recruitment Coordinator.
  • HR Processes Officer.
  • Payroll Officer.
  • HR Strategy Advisor.
  • Change Manager.
  • Transformation Manager.
  • Culture Specialist.
  • Staff Engagement Specialist.
  • Staff Health Officer.
  • Staff Counsellor.
  • Staff Career Guidance Officer.