The Certificate IV in Business Administration is the nationally accredited qualification that is a lead on from the Certificate III in Business Administration.

If you are looking to increase your opportunities for career advancement, studying can be something that allows you to develop the skills required to be able to manage a team or run a business project effectively.

The Certificate IV in Business Administration has been designed to add on to your previous qualification of the Certificate III in Business Administration or your previous work experience in the industry. The course is completely self-paced so you are able to complete your studies without interruption to your work or family commitments. 

Entry requirements: All students must be at least 18 years of age or older. 

Courses Direct has a partnership with Online Courses Australia (RTO number: 32080) to provide access to the Certificate IV in Business Administration (BSB40512).


Course Outline
Course Code: 
500 hours - Access for 12 months
Nationally accredited Certificate IV
Lesson Structure: 
  1. BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  2. BSBFIA401A Prepare financial reports
  3. BSBWRT401A Write complex documents
  4. BSBMKG413A Promote products and services
  5. BSBADM405B Organise meetings
  6. BSBADM406B Organise business travel
  7. BSBCUS401B Coordinate implementation of customer service strategies
  8. BSBCUS402B Address customer needs
  9. BSBITU402A Develop and use complex spread sheets
  10. BSBRES401A Analyse and present research information 
Aims - the learning objectives of the course: 

Potential career options include:

Customer Service Advisor
Data Entry Assistant
Call Centre Supervisor
For this course you can aim to gain potential job opportunities at the end of your studies such as:

  • Administrative Clerk
  • Payroll Specialist
  • Marketing Officer
  • Internal Communications Officer
  • Data Collection Assistant
  • Market Research Personnel
  • Administrative Officer
  • Training and Development Officer
  • Technical Support