The Certificate III in Business Administration course is a course that provides the skills and knowledge for students to pursue work in an office environment where they can assist with the running of the business in areas that are important for the upkeep of business information in the form of documents, data entry, customer service and reporting to the manager.

If you would like to be the face of the business and help customers with their requirements, then undertaking the Certificate III in Business Administration would be an appropriate starting point to begin your career in business. Or if you have the experience of working in administration but never received any qualifications on paper, the Certificate III in Business Administration course would be perfect for you. 

Entry requirements: All students must be at least 18 years of age or older. 

Courses Direct has a partnership with Online Courses Australia (RTO number: 32080) to provide access to the Certificate III in Business Administration (BSB30412).


Course Outline
Course Code: 
500 hours - Access for 12 months
Nationally accredited Certificate III
Lesson Structure: 
  1. BSBWHS201A Contribute to health and safety of self and others
  2. BSBITU307A Develop keyboarding and speed accuracy 
  3. BSBITU302B Create electronic presentations
  4. BSBITU303A Design and produce text documents
  5. BSBITU304A Produce spread sheets
  6. BSBITU306A Design and produce business documents
  7. BSBITU309A Produce desktop published documents
  8. BSBWRT301A Write simple documents
  9. BSBCUS301B Deliver and monitor a service to customers
  10. BSBINM301A Organise workplace information
  11. BSBADM307B Organise schedules
  12. BSBWOR301A Organise personal work priorities and development
  13. BSBWOR204A Use business technology
Aims - the learning objectives of the course: 

For this course you can aim to gain a potential job opportunity at the end of your studies such as:

  • Assistant Human Resources Advisor
  • Customer Services Representative
  • Document Control Assistant
  • Executive Assistant
  • Finance Officer
  • Officer Manager
  • Payroll Clerk
  • Policy Assistant
  • Receptionist
  • Researcher
  • Retail Assistant