Tourism Management Introduction (I) - Online Course

The Tourism Management Introduction course is designed to develop your skills for a career in tourism management.

One of the most popular industries to work in, the tourism industry is a chance to provide excellent customer service, advise and plan trips for clients and possibly even the chance to explore some travelling yourself!

This is a great course to learn about what is required to be successful in your job in tourism and to land that role to start your career today.

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Course Outline
Course Code: 
BTR103
Duration: 
100 hours - Access for 12 months
Delivery: 
Online & Correspondence
Certificate: 
Statement of achievement
Lesson Structure: 
  1. Travel Industry Overview/Introduction
  2. Destinations
  3. Money, Insurance & Legalities
  4. Transport - Airline reservations
  5. Transport - Car Rental
  6. Transport -Other, boat (ferries, cruising), bus, rail
  7. Accommodation
  8. Package Tours
  9. Travel Agency Systems
  10. Special Project -planning a trip
Aims - the learning objectives of the course: 
  • Describe the nature and scope of the tourism industry.
  • Recommend tourism destinations relevant to client needs.
  • Advise a client on planning for unforeseen circumstances on a trip, such as financial, legal and insurance issues.
  • Explain the operation of airlines, including booking procedures.
  • Explain the operation of car rental services, including booking procedures.
  • Explain the operation of other transport services, including shipping, bus and rail.
  • Explain the operation of accommodation options to a client
  • Advise a client on package tour options, to satisfy their specified requirements.
  • Determine appropriate operational systems for management of a tourism service.
  • Consolidate available information and resources to plan a trip.