Hotel Management - Online Course

The Hotel Management course is a specialised smaller course to gain students skills in how to manage a hotel from front desk operations through to housekeeping.

If you currently work in hospitality or you are looking for a starting point to enter the industry, the Hotel Management course would be perfect for you.

Completely self-paced, the course will suit your lifestyle and gives you the opportunity to pursue further studies afterwards as well.

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Course Outline
Course Code: 
BTR202
Duration: 
100 hours - Access for 12 months
Delivery: 
Online & Correspondence
Certificate: 
Statement of achievement
Lesson Structure: 
  1. Introduction: Scope and Nature of Hotel Management
  2. Organisation of the Hotel Workplace
  3. Staff Management in Hotels
  4. Control Systems
  5. Front Desk Management (Reception)
  6. Servicing Rooms and General Cleaning
  7. Building and Facility Maintenance
  8. Activities Management
  9. Food Service
Aims - the learning objectives of the course: 
  • Understand the range of hotels in operation and their management policies
  • Understand management structures and the way in which the workplace is organised.
  • Organise a team of professional staff together to ensure quality delivery of these services
  • Gain an understanding of the complexity of hotel management
  • Discuss the importance of maintaining an overall system of control within a hotel
  • Develop knowledge of the complexities and management issues relating to front desk operations.
  • Develop knowledge of equipment and understanding of linen available
  • Implement facilities management systems
  • Manage an activities service
  • Describe a range of food services offered in the hotel industry