The Certificate IV in Government supports your chance of career growth in the government sector and public service environment. if you are a results driven person who thrives in an autonomous role this course has been created for you.

The course is offered through Courses Direct in partnership with Online Courses Australia (RTO number: 32080).

You need to be 18 or over to complete this course.


Course Outline
Course Code: 
500 hours - Access for 12 months
Nationally accredited Certificate IV
Lesson Structure: 
  1. PSPETHC401A    Uphold and support the values and principles of public service
  2. PSPGOV402A     Delivery and monitor service to clients
  3. PSPGOV408A     Value diversity
  4. PSPGOV412A     Use advanced workplace communication strategies
  5. PSPGOV422A     Apply government processes
  6. PSPLEGN401A   Encourage compliance with legislation in the public sector
  7. PSPPOL404A     Support policy implementation
  8. PSPOHS301A     Contribute to workplace safety
  9. PSPGOV406B    Gather and analyse information
  10. PSPGOV410A    Undertake career planning
  11. PSPGOV411A    Deal with conflict
  12. PSPGOV413A    Compose complex workplace documents
  13. PSPGOV414A    Provide workplace mentoring
  14. BSBITU203A      Communicate electronically
  15. BSBCMM401A   Make a presentation 
Aims - the learning objectives of the course: 

Upon completion of the course you have the opportunity to apply for employment positions such as:

  • Project management
  • Program management
  • Strategy officer
  • Transformation or change facilitator
  • Occupational Health and Safety (OHS) coordinator
  • Training and Development coach
  • Employee relations coordinator
  • Staff liaison officer
  • Employee diversity manager
  • Competitor research officer
  • Market research officer
  • Community relations officer
  • Recruitment staff