As technology continues to change and develop you have the opportunity to explore this industry as a career by undertaking the Certificate II in Information Digital Media and Technology course. This course will prepare you for working in the information technology industry. The course is self-paced to suit your needs.

The course is offered through Courses Direct in partnership with Diversity (RTO number: 91827).

You need to at least 16 years or older and have completed Year 10 or an equivalent.


Course Outline
Course Code: 
500 hours - Access for 12 months
Nationally accredited Certificate II
Lesson Structure: 
  1. BSBOHS201A Participate in OHS processes
  2. BSBSUS201A Participate in environmentally sustainable work practices
  3. ICAICT201A Using computer operating systems and hardware
  4. ICAICT202A Work and communicate effectively in an IT environment
  5. ICAICT203AOperate application software packages
  6. ICAICT204AOperate a digital media technology package
  7. ICAWEB201A Use social media technology package
  8. ICAICT210A Operate database applications
  9. BSBITU201A Produce simple word processed documents
  10. ICASAS207A Protect and secure information assets
  11. ICASAS202A Apply problem-solving techniques to routine IT malfunctions
  12. BSBITU202A Create and use spreadsheets
  13. BSBITU203A Communicate electronically
  14. ICPMM321 Capture a digital image
Aims - the learning objectives of the course: 

Once you have completed your studies you have the opportunity to look into employment options such as:

  • Helpdesk and Support/Technician
  • User Support Specialist