Student Services

About Student Services:

Our Student services team are your go to people for any questions relating to your course log in details and general information relating to your enrolment.

We believe that to offer great service, we need a great Student services team and here at Courses Direct they are about the support for you during your studies.

• For Student Services access – via email you are guaranteed a 24-48 hour response (weekdays).
• Student Services are able to speak with you via phone on (02) 40 321 810 (9am – 5pm) weekdays (AEST).
• Our goal is to assist you with your assignments and tutor support so assignments have a turnaround within 10 working days.
• We organise a welcome email from your tutor who will be helping you with your studies.

Recognition of Prior Learning & Credit Transfers:

Please contact one of our Course Advisors to gain more information on the procedures and fees that accompany RPL and Credit Transfers.

Technical requirements.

At Courses Direct, we try to make our courses as compatible as we can. To ensure the best Experience with us, please take a minute to read the below list of specifications you should have before enrolling in a course with us!

If you have a Windows PC:

• Windows XP, Windows Vista, Windows 7, Windows 8 or Macintosh OS 10 or newer.
• Approximately 200MB of free disk space on your Hard Drive
• Have a CD/DVD drive
• A reliable broadband (ADSL/ADSL 2), cable or satellite internet connection
• A printer
• A working copy of Microsoft Office or similar word Processing software.
• Adobe Acrobat Reader (the latest version is preferable)
• WinZip, 7Zip, Winrar or any equivalent file compression software
• Any Web Browser capable of flash. eg. (Firefox, Chrome, IE7 or above, Safari)