Australia
Student Services
A binding agreement shall arise between you and Courses Direct, which shall be governed by the laws of New South Wales, when you accept the Terms and Conditions by:
Courses, course notes and materials are not to be sold, loaned, copied, or used in any way outside of the pursuit of studying the course by the person who is enrolled in the course, unless permission is sought and granted in writing by the principal.
Once enrolment has been accepted, the course fees are due for payment according to the level of study, as detailed below:
Course material delivery times vary depending on the delivery method.
Recovery Costs: It is acknowledged that in the event of default in payment of an amount due to Courses Direct Distance Education Schools will result in a $30 dishonour fee per offence. Repeated failure will result in referral of any resultant debt (inclusive of any accrued interest or other fees whatsoever incurred in accordance with these Conditions of Enrolment) for collection by a mercantile agent plus any additional collection costs incurred.
It is your responsibility to inform Courses Direct in writing of any corrections or changes to your personal details including name, address and phone numbers, payment options and banking details.
We are very proud of the educational products and educational material we offer. If for some reason a course is misrepresented or unsuitable due to course pre-requisites, you may request to withdraw. Any request to withdraw must be received in writing within the refund period in order to qualify for a full refund (less postage, handling and administration costs - minimum AUD $50). The refund period is 7 working days, starting the first day after the enrolment date*. The refund period ends after 7 working days from enrolment or as soon as you access your course material online, whichever comes first.
We do not offer a refund for change of mind. It is important that you take the time to select a suitable course. Our Course Advisors are trained to help you make the right choice, so please contact them if you have any questions at all.
* Enrolment date is the date when the initial deposit or full payment is made.
If you are granted a payment plan, you are liable for all payments even if you discontinue your study. Failure to remit payment may result in the debt being referred to a debt collection agency for recovery and legal action. Costs for this action will be incurred by the debtor and no future Time To Pay plans will be approved.
| Description | Fee | Cancellation |
|---|---|---|
| Cancellation Fee for Statement of Achievement | $50 | Administration fee if student cancels within the refund period |
| Cancellation Fee for Certificates or higher | $150 | Administration fee if student cancels within the refund period |
| Course Transfer | $50 | Administration fee for transferring course |
| Dishonour direct debit Fee | $30 | Administration fee for each dishonoured direct debit transaction. |
| Course Extension | $50 | per month Fee charged per month |
| Certificate Re-issue | $30 | Request for certificate or statement of achievement to be re issued |
| Transcript Re-issue | $30 | Request for transcript to be re issued |
| Recognised Prior Learning (RPL) Assessment Fee | $100 | Non-refundable assessment fee |
| Print Charges | $50 | A fee will be for a re issue of print materials. |
| Postage for Statement of Achievement course | $20 | Course postage and handling |
| Postage for Certificate or higher course | $50 | Course postage and handling |
Every attempt is made to ensure all information from the school is accurate and that the student has attained the competencies taught in a course, at the point of their assessment. Beyond this point, the graduate is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release the school from any liability, action and claims of whatsoever nature in connection with, or arising from any such information instruction or advice, given by any student or ex-student, whether directions given during the course are followed or notThese Terms and Conditions are subject to change without notice. You should always check our website for the current and official version of this agreement.
